Dispatcher Crisis Negotiations | 10/11/2023

This course was designed to provide the student with a better understanding of identifiying a crisis negotiation situation, as well as the understanding of the principles of crisis negotiation.  The student will receive information on the various roles and responsibilities of a dispatcher, responding field units and the crisis negotiations team. The course will discuss several techniques on how to combat stress during and after a crisis negotiation incident.  The course will cover the importance of participating in a critical incident debriefing.

Course Hours: 8    Times: 0800-1700     POST Plan IV     Course # 2200-30875

LOCATION:
Ben Clark Training Center
16791 Davis Avenue
Riverside, CA 92518
951-486-2800

REQUIRED EQUIPMENT:
• Students must wear department issued uniform or business casual attire.

ADDITIONAL SUGGESTED ITEMS:
• Snacks
• Water

PLEASE NOTE:
NO SHORTS, RIPPED, FADED OR INNAPPROPRIATE JEANS, FLIP FLOPS OR T-SHIRTS.

Course Coordinator:
Communications Supervisor Felicia Bowens
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*Please contact the course coordinator if you need to cancel a participant.

NOTE: Tuition is due 10 days prior to start of class. If payment is not received, you will be dropped from the class. Cancellations made less than 10 days before the first day of class will result in loss of tuition.